|eyeson SST||Other systems|
eyeson provides mobile apps for Android and iOS. You can use the eyeson mobile apps standalone as a communicator with audio, video, chat, pictures. Connect easily with your e-mail or use your favorite social media account to connect. When you use the mobile apps in combination with the eyeson web features you can use it for meeting and webinar participation. Eyeson web features have a responsive design so that you can use it on a mobile browser. The mobile apps are intended to use for real time communication.
For the iOS version click here to find it in app store
For the Android version click here to find it in play store
Eyeson is a WebRTC / SIP based system and the eyeson communication clients – web browsers and mobile apps – connect to the eyeson server and cloud infrastructure and establish different connections on different ports and protocols for registration, call signaling and real time audio / video streaming. The following block diagram shows the dependencies to outline the eyeson communication infrastructure.
The VisoCon core video technology provides a single stream transcoding multi speaker video streaming unit (conference server) which is a virtual meeting room instance started in the cloud on demand when a meeting is started.
All connections are SSL/TLS encrypted or in case of audio/video-streams protected by DTLS/SRTP.
One of the advantages of the single stream technology from the network administration point of view is, that each client only receives one stream – independent of the number of participants in a meeting. So the conference is reduced to a P2P call from the clients point of view.
ENVIRONMENT REQUIREMENTS FOR THE USE OF EYESON
For each communication client a minimum bandwidth of 1.5 Mbit/s for upload and 1.5 Mbit/s for download shall be available. The bandwidth required needs to be multiplied by the number of simultaneously active clients in the same network. E.g.: If 2 clients are connected to the same network at the same time, the needed minimum bandwidth is 3 Mbit/s upload and 3 Mbit/s download. It is recommended to allow preferred traffic for real-time communication connections.
Packet loss in the network connection during active communication between the communication clients shall be less than 2%. Note: Higher packet loss than 2% can cause pixel errors, frozen video images and in worst case connection loss. Video connection algorithms additionally use packet loss information to downsize video quality in order to keep the video connection active with lower bitrates and resolutions running with lower quality.
Jitter in the network connection during active communication shall be less than 400ms.
The CPU usage of the used hardware platform shall be less than 80% (maximum) during an active connection. Note: Higher CPU usage than 80% can cause pixel errors, frozen video images and in worst case connection loss. Video connection algorithms use CPU usage values also to downsize video quality in order to reduce CPU usage with lower rates and resolutions running with lower quality.
The Internet connection shall allow direct UDP communication between all real-time streaming system components.
The network environment shall be configured in a way that a TCP proxy connection is NOT needed.
The eyeson communication software additionally supports TCP and UDP TURN relay streaming connections, but this causes a deviation from ideal real-time communication conditions. For this reason, the requirement is that TCP and UDP TURN RELAY connections shall be avoided by network and firewall configuration as far as possible.
|Protocol||SRC Port||DST Port||Encryption||Direction|
|Optimum||NO PROXY. If the network allows all media streams flow directly.|
|Minimum||NO PROXY. Media streams transported via eyeson UDP media relay.|
|(TCP option*)||NO PROXY. Media streams transported via eyeson TLS media relay. Overall delay is higher.|
|Component||Connection Type||IP address or domain||Destination Port||Direction|
|Web Server / REST API||HTTPS||app.eyeson.solutions||443||Outbound|
|Doc / Media Storage||HTTPS||fs.visocon.com||443||Outbound|
|SW Update Service||HTTPS||download.visocon.com||443||Outbound|
|STUN / TURN Server||UDP||stun.visocon.com||3478||Outbound|
|Component||Connection Type||IP address or domain||Destination Port||Direction|
|Public Internet Clients||UDP||ANY||ANY||Outbound|
Visocon offers to integrate eyeson into your corporate IT environment. E.g. when you want to host conference servers in your own IT environment or if you want to setup your own eyeson media proxy. Please contact firstname.lastname@example.org if you plan to deploy a deeper integration of the eyeson communication components in your company or if you would like to purchase support for network integration. Our IT experts will find the best solution for your needs.
The VisoCon core video technology provides a single stream transcoding multi speaker video streaming unit (conference server) which is a virtual meeting room instance started in the cloud on demand when a meeting is started. One of the advantages of the single stream technology in terms of bandwidth usage is, that each client only receives one stream – independent of the number of participants in a conference. So the conference connection is reduced to a P2P call from the clients point of view. Each client has only one upstream and one downstream.
- The eyeson solution is built on rock solid encryption technologies as used in online-banking and e-commerce systems.
- All connections are SSL/TLS encrypted or in case of audio/video-streams protected by DTLS/SRTP.
- There are no hidden and potentially insecure mysteries – just rock solid technologies.
- VisoCon does not store or analyze audio and video and does not transmit it to 3rd parties.
- When the recording feature is activated, the recorded audio/video data and content is highly protected.
- Recordings can only be initiated, administrated and deleted by the moderator of a videomeeting or webinar. Video chat communication will never be recorded.
- Video and audio processing and all user data and contents are hosted in high secure european data centers and cloud services, ISO 27001 certified for information security management systems and fulfilling the directive 95/46/EC of the european union, latest directives and regulations.
Moderator and Co-Speakers always with Audio/Video active
No passive participants can join
Chat always visible to everybody
Intended to use it for video events with meeting character. People who meet talk more or less actively to each other and do their presentations.
E.g. Moderated talks with up to 100 participants actively
Moderator and Co-Speakers only on request with Audio/Video active
Passive participants can join anytime
Chat only visible to speakers optional
Intended to use it for video events with webinar character. Some of the participants do a co-moderated presentation and most of the users just watch it without talking actively. But also everybody can be speaker on demand if needed.
E.g. Moderated webinar with 3 speakers and up to 4.000 participants who watch it.
IE, Safari and so far MS Edge do not support WebRTC. You can use the IE, Safari or the MS Edge browser functionality for video meeting / webinar administration and scheduling, creating landing pages for your webinars and meetings, document management and passive participation in a webinar. Google Chrome or Firefox is needed on the desktop – or the eyeson mobile apps on your mobile device – if you want to participate actively in video meetings, webinars or P2P calls.
|up to 100 participants||up to 1000 participants|
If you want to invite somebody to a P2P call you can send a direct call link. This is supported in the mobile apps with an “add contact” function or on the website integrated with the user search so that you can easily invite not-registered users by email. Your own personal call link is shown in your account settings. You can copy paste it and send it with your email client or use the integrated invite tool in the contacts menu. This tool also sends this link automatically, you just need to enter the email address. When a user opens the link, your eyeson contact info is displayed and the user can connect to you. As soon as confirmed you find each other in your contacts.
|Cam + Mic for PC / Laptop: Logitech C920||Cam + Mic for PC / Laptop: Logitech C615|
|Headset Sennheiser PC 131||For meeting rooms: Logitech CC3300e|
|Speakers for handsfree talking||Equipment for large rooms|
|Built in speakers of your laptop or PC. Or any external PC speaker system you like.||If you want to equip large rooms with video and audio, please visit www.vaddio.com|
In the header bar of eyeson you always find an icon that you can click. A test screen opens where you can check your local setup at any time. Make sure that the green mic level shows a reaction when you talk into your microphone. Click on “Test Sound” to check if you hear a sound on your speakers or headset. Make sure that you use this tool before you go into a meeting or webinar as speaker. This tool is only available on WebRTC compatible browsers.